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  • Meet Katie Neufeld

     
    POSTED January 29, 2017
     

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Katie Neufeld was recently hired as general manager for The Hotel Landing in Wayzata, Minn.

1. What are you looking forward to the most in your new role at The Hotel Landing in downtown Wayzata?

I’m looking forward to being a part of something so exciting and new in this area. The Hotel Landing is going to be a beautiful property, with outstanding service. We are going to be involved in our guests’ life experiences, and that is a wonderful gift.

2. How do you think past experiences have prepared you for this role?

My years of hotel operations experience throughout the country have already proven to be critical. There are so many working parts in a hotel, and ensuring that each department is setup to successfully support each other is so important. We all have to work together to ensure an exceptional guest experience.

3. How did you get into the industry?

I worked in food service while I attended St. Norbert College in DePere, Wisc. We had an extensive catering department, and I was hooked.

4. What are you hoping to achieve in your new role?

To be part of changing the face for the future of Wayzata.

5. What do you enjoy most about the industry?

I enjoy that no two days are alike. Additionally, it’s truly the greatest privilege to be a part of our guests’ most important life experiences.

Chris Rowley, the Mount Pleasant Area Convention and Visitors Bureau's executive director, recently acquired her certification as a Government Meeting Specialist from the Society of Government Meeting Professionals .

The SGMP certifies employees of government entities through the voluntary GMS program whose  goal is to teach planners and suppliers to plan meetings and events in the most effective way possible for their government employers. The program requires participants to fulfill the ethical, personal and professional requirements that the SGMP specifies.

 

Robert Snyders, who retired in late March 2017, served for 20 years as the National Sales Director for Experience Grand Rapids.

“Bob has been an integral part of the sales team at Experience Grand Rapids,” says Tom Bennett, vice president of sales and services of Experience Grand Rapids.

 

Created by the Michigan Travel Commission in conjunction with the Governor’s Office, The Governor’s Awards for Innovative Tourism Collaboration elevate the status of Michigan’s tourism industry and promote innovative collaboration as an effective, efficient and creative operating principle for the industry. In April, at the Pure Michigan Governor’s Conference on Tourism in Detroit, Dave Lorenz of Travel Michigan, representing the Michigan Travel Commission, and Julie Pingston, representing the Tourism Industry Coalition of Michigan (TICOM), presented the 2017 awards.