Welcome to Michigan! Boutique Hotel Professionals, a management company specializing in boutique hotels and luxury experiences, has launched its operations, establishing its headquarters in Plymouth, Michigan. Currently, the organization manages The Inn at St. John’s, an AAA Four Diamond resort with a 27-hole golf course and 48,000 square feet of meeting space for corporate events as well as luxury weddings. Boutique Hotel Professional plans to take on more independent high-end properties, both in Michigan and nationwide, says co-founders Paul Wegert, chief executive officer, and Jenifer Neptune, chief visionary officer.
“While the travel industry has always been cyclical, the current downturn due to COVID 19 has been particularly challenging for luxury independent hotels operating in corporate metropolitan areas versus those in the leisure markets,” Wegert says. “We saw an immediate need to launch Boutique Hotel Professionals as a resource for luxury properties who may not have the on-site seasoned personnel to meet the current industry challenges.”
At the heart of Boutique Hotel Professionals is a team of industry experts with decades of experience skilled in all aspects of luxury independent properties focusing on property repositioning, turn-around solutions, creating team leadership and culture, curating the perfect guest experiences, and maximizing returns for investors.
According to Neptune, “We pride ourselves on providing a great and fun working environment for all associates, superior service for our guests, innovative business technologies and investment opportunities for owners,” says Neptune. “Our fresh approach to hospitality enables us to create a culture that fosters extraordinary and unique travel experiences tailored to each local community, discerning guest and property owner.”
Boutique Hotel Professionals offers a full suite of services, including property management, travel experience curation, property development and investment consulting.