customer relations

Why Guest Service Matters Now More Than Ever

Whether you're an event planner or a member of the hospitality industry, customer service should be very important to you.

Look around: When it comes to service, the world has changed. We pump our own gas, we use ATMs for most banking transactions, and we scan and bag our own groceries. As businesses continue to automate and reduce expenses, self-service has become the norm.

Subscribe to RSS - customer relations