• Greater Lansing CVB and Team Lansing Foundation Announce CTA of the Year

     
    POSTED March 16, 2017
     

Michigan’s Team Lansing Foundation, along with the Greater Lansing Convention and Visitors Bureau,revealed Doug Klein, CTA, executive director of the Mason Area Chamber of Commerce, as the 2016 Greater Lansing Certified Tourism Ambassador of the Year. He received his award at the 2017 Greater Lansing CVB Annual Meeting held on Feb. 21 at the Kellogg Hotel and Conference Center in East Lansing; Klein is one of more than 500 CTAs in the area.

“Doug exemplifies the goals of the CTA program by being outgoing and helpful during his interactions with visitors, encouraging them to visit our many community assets and to experience, explore and then welcome others to the Greater Lansing community,” says Jack Schripsema, president,GLCVB and executive director, Team Lansing Foundation.

Through a series of reading assignments and one half-day, in-class session and exam, the Greater Lansing Certified Tourism Ambassador program prepares participants for hospitality and tourism-related positions. Participants receive in-depth training and education of the area’s many assets. At the end, participants receive a nationally recognized certification designation for their resume.

“Tourism is about creating experiences, and front-line workers can have the biggest impact on making a visitor’s time in Greater Lansing memorable,” says Schripsema.

Although the program focuses mainly on the hospitality community, any interested Greater Lansing resident may enroll. The cost for the course is $20 per person;  group rates also are available. To access a class schedule and obtain additional information visit lansing.org/cta.

Remote working has become mainstream with the continued presence of COVID-19. While many people have welcomed the new normal of working from home, others miss the separation of spaces, as many corporate offices have remained closed since March. Without the daily obligation to go into the office, professionals have the ability to travel more freely. Hotels across the country are creating “work from hotel” deals–a play on “work from home”–so people can explore new places while still fitting in their 9 to 5.  

 

Due to COVID-19, non-essential travel was, or has been, banned for months. Long anticipated trips and in-person gatherings were canceled and people have adjusted to the new normal: staying at home and meeting over Zoom. However, states have been slowly lifting restrictions, and non-essential travel will soon be happening across the country again. However, some may not be as comfortable with the thought of traveling as they were before the pandemic.  

 

Although several cities are opening up again, many offices are still enforcing work from home policies. As they did when Stay at Home first began, plenty of organizations are still offering webinars with insights on how to tackle the new normal. Gaining new knowledge is a great way to use extra time that might have been spent on a commute. 

Here at M+E, we’ll keep the following list updated, as some webinars are live and some are pre-recorded. Please email lauren.pahmeier@tigeroak.com to add more applicable webinars to the list.