Forget about sibling rivalry and let’s hear it for brother-and-sister achievement. On November 3, Mark Ware and Liz Ware of Mission Point Resort on Mackinac Island were honored by the Michigan Restaurant & Lodging Association (MRLA) with the 2021 Hospitality Star of the Year Award. Mark is the CEO of the 18-acre, 241-room property, while Liz holds the key position of vice president of sales and marketing.
Acknowledging visionaries who have maintained the highest standards of hospitality and sought to surpass expectations through mentorship and practices that positively impact the guest experience, the Hospitality Star of the Year award was presented at an awards dinner and celebration that was held at MotorCity Casino in conjunction with the Pure Michigan Governor’s Conference on Tourism.
“We are honored to bestow this prestigious award to Mark and Liz. Their passion for hospitality, their family’s resort, and their team are the epitome of the Spirit of Hospitality,” said Justin Winslow, President, MRLA. “I know we are going to see much more from this dynamic duo who represent our industry with excellence.”
“We are thrilled to have earned the Hospitality Star of the Year award from the Michigan Restaurant & Lodging Association,” said Mark. “As a family-owned business, we are passionate about our core values, working hard together to go the extra mile and do the right thing with Michigan pride. We are incredibly proud of our team at Mission Point who exemplify the meaning of hospitality both externally with guests and internally among colleagues.”
Liz concurred, adding, “Mission Point has continued to pivot and adapt to the ever-changing travel landscape. This award is a direct reflection of our commitment to creating extraordinary Mackinac Island experiences both for our guests and our internal team. While this award was given to members of the Ware family, our achievements are made possible by our entire Mission Point family who so passionately deliver on our brand promise.”
The Hospitality Star was only one of several awards bestowed at the November 3 celebration. For a full list of honorees, visit mrla.org/stars.