• Meet Arielle Johnson, 2019 Up-and-Coming Supplier

     
    POSTED May 23, 2019
     

UP-AND-COMING SUPPLIER
Arielle Johnson

Founder and CEO; Fierce Staffing & Consulting; Detroit

In the Beginning: “Going into college, I had plans to be a computer engineer. I still consider myself some sort of engineer based on the complex problems I have to solve and find innovative ways to make work on the fly in this industry.”

On Her Role: “It’s my job to understand the needs of the client and anticipate the needs of their guests. I have to determine the experience and personality needs of the team I am building. During execution, I’m managing both vendors and teams to ensure they are all operating in excellence. The name of the game is sales, sales, sales.”

A Learning Moment: “It was during an event where I had excitedly allowed mostly beginner staff to work. I was proud that we had employed so many individuals who were learning and looking for more opportunity. I quickly learned the importance of ensuring diversity in experience on an events team. The event was a success but would have been a lot less stressful had there been a more experienced team.” 

Most Memorable Moment: “It was walking through the Mercedes Benz Stadium in Atlanta during the Major League Soccer AllStar Game, watching Fierce Staffing brand ambassadors interact with VIPs, executives and fans. Our 40 brand ambassadors and event staff worked throughout the all-star week managing F&B, décor, and logistics for partner and executive events.”

What Makes You Different: “We invest in quality trainings that will contribute to client satisfaction and the future success of our workers. We commit to paying a livable wage for every shift, which ensures that staff continue to show up ready and excited to work. We understand that it is impossible to be confident on any job if you are struggling at home. We connect our staff in need to wrap around support services.”

Career Path: “After receiving my hospitality business degree from Michigan State University, I was recruited into the Marriott Management Development program, where I trained at the Downtown Detroit Courtyard. I soon joined the Detroit Marriott at the Renaissance Center events management team. My journey as an entrepreneur began immediately after leaving the Marriott, working as a production assistant on major events, such as the SEC Football Championship, Final Four Fan Fest, BET Awards Experience and more.” 

After 36 years as director of the CVB, Peter Fitzsimons is retiring. By Shelley Levitt

In 1985, Peter Fitzsimons, a former hotel general manager, became the executive director of the newly formed Petoskey Area Visitors Bureau. He never left. In June, the 73-year-old Detroit native announced that he’d be stepping down from the role at the end of the year. 

MIM+E: When did you begin your career in hospitality?

 

League City CVB manager Stephanie Polk shares her career journey.

Originally from Kentwood, Louisiana, Stephanie Polk, TDM, CTE, first made her mark on the travel and tourism industry as director of marketing for the Beaumont Convention & Visitors Bureau. There, she helped to elevate the city as a destination for recreation travelers and business groups. Wowed by her accomplishments, in 2020, League City brought her on board to lead its marketing efforts. She shares with us highlights and advice from her experience in the industry. 

 

Dorothy Hecht was just 16 years old in 1937 when she waited on her first table at what was then Fischer’s Restaurant in downtown Frankenmuth, and ecstatically earned her first 25-cent tip. When she met and eventually married William “Tiny” Zehnder, whose family owned Zehnder’s Restaurant across the street, her happiness continued, and a legacy began.