• Meet Tina Genitti, 2019 Up-and-Coming Meeting Professional

     
    POSTED May 23, 2019
     

UP-AND-COMING MEETING PROFESSIONAL
Tina Genitti

General Sales & Corporate Relationships Manager; Michigan Lottery Amphitheatre at Freedom Hill; Sterling Heights

On Stage: “I have always loved people and making sure they have a fulfilling time during their nights out. From a young age, I watched both of my parents run a seamless dinner theater operation [Genitti’s Hole in the Wall in Northville] where every single person would leave with a smile on their face and couldn’t wait to come back. I was addicted to hospitality and service from a young age and am so happy to be able to stay in this field and pass along the service that I was taught.”

On Her Role: “My role is general sales and operating manager at the amphitheater. I work daily with our valued partners at the venue making sure that from start to finish, their entertainment experience expectations for the partners and their guests is exceeded. I plan and execute many events for our organization from charity to concerts to VIP events and more.”

Memorable Moment: “Opening my first solo show on board the Disney Fantasy cruise ship during my time at Disney Cruise Line. The script was memorized, the dance moves were rehearsed, and my smile was on point. The rush I got when stepping onto the stage in front of 4,000 people on my own, solely to entertain the crowd was riveting and out of body.”

Life Philosophy: “This old adage still rings true—treat others like you want to be treated. I am a stickler for good service and expect it for my friends, family and myself when I am out. I always try to deliver to my clients the same service that I would expect for myself.”

Standing Apart: “My improvisation, acting and show-ready skills are put to work every day. I’ve been told that I make my clients and guests feel like ‘a part of the family,’ and to me that is the most flattering compliment to receive. Once you build a trust and a meaningful relationship with those you work with and work for, the rest is easy. ”

Ken Hayward has spent nearly his entire career serving at one hotel. But when you start your career at one of the most iconic and historic hotels in Michigan— even the nation—it’s hard to see yourself anywhere else. Hayward, executive vice president and managing director of Grand Hotel on Mackinac Island, was recently named Hotelier of the Year by Historic Hotels of America. This honor comes decades after Hayward was given an unexpected opportunity.

 

At just 16, Jack Schripsema had already set a long-standing hospitality career in motion with his first job washing dishes at the local Holiday Inn.

 

As general manager of the new 130-room AC Hotel Grand Rapids Downtown, Ryan Schmied enjoys a fast-track life by making sure everything at the stunning boutique-style property is running smoothly.

Formerly a refrigerator production factory, warehouse and most recently a TGI Fridays near the Van Andel Arena, the 19th-century space in which the chic AC is located has quite a history.