• Meetings Should be More about Talking, Less About Technology

    FROM THE Fall 2017 ISSUE

We often hear how Millennials love technology. In fact, they don’t know life without it. 

But while these future business leaders appreciate the power of technology to enhance knowledge and facilitate life’s simplest tasks, technology shouldn’t overshadow the important role of meetings, finds a new report by Imago Venues.

The report asks whether the meetings industry is doing enough to inspire this generation, and the resounding answer is no.

Imago Venues conducted the survey of meeting participants and event organizers, who indicated their motivations to attend meetings: learn first-hand from industry experts; develop relationships; and learn something valuable that could bolster their careers.

In fact, most millennials indicate face-to-face meetings—rather than those provided virtually a la technology—are the most effective venues to achieve the goals listed above.

“Social media activity will not necessarily motivate people to attend meetings, but 65 percent of students, 61 percent of delegates and 51 percent of organizers believe it is a good tool for creating awareness,” the report says.

“However, the results show that organizers are not promoting the right kind of messages via this platform. Posting information for its own sake is not sufficient. Engagement is key and sharable content that raises awareness of key issues has a much wider impact with millennials.” Meetings should use technology to encourage creativity and conversations, but that shouldn’t be the main draw or focus, respondents said. 

Rather, content should.

When it comes to content, participants want shorter sessions that offer inspiration, leadership and passion. And choosing the right speaker is key to providing such content, respondents suggest. 

Most of all, meeting attendees want speakers who are passionate and enthusiastic. Second most important is the ability of that speaker to engage the audience, followed by an expert who offers innovation and new ideas.

Our future business leaders don’t consider the technological delivery of information as the most important factor of face-to-face meetings, mostly because they can find information online elsewhere. Instead, they seek guidance on how to grow professionally and personally, and view meetings as the best source. 

“We need to have a stronger collective approach, as an industry, to the objectives of meetings and events; to recognize both the objectives of the organizer and the delegate; and consider whether the delivery achieves both in equal measure,” the Imago Venues report concludes. “Otherwise, we are simply facilitators of a product and not the creators of inspiring experiences that we can and should be.”


Popular venues showcase area farmers and food producers to offer the freshest ingredients and best locally sourced menus possible. 


Chemical Bank buys rights to downtown Detroit's Cobo Center nameplate.


Annual show features coveted Ferrari, Cadillac, Rolls Royce and Bentley collector vehicles.