• Two Promoted at Shanty Creek Resort in Bellaire

     
    POSTED October 27, 2022
     
    Photo credit: Shanty Creek Resort
  • Two Promoted at Shanty Creek Resort in Bellaire

     
    POSTED October 27, 2022
     
    Photo credit: Shanty Creek Resort

Shanty Creek Resort has promoted two longtime staffers in its marketing and sales and lodging departments.

Tracey Ramsey’s new role is vice president of sales and lodging, which she says will offer her a “major part” in decision making, changes, and improvements going forward. Ramsey has held several positions at the Bellaire resort, working her way from server to conference services manager to senior sales manager, and most recently, director of sales. She describes how she came to spend a summer on Torch Lake at age 19 and ended up as a waitress by the end of the summer. That was 33 years ago.

“I have forged a career here, but it’s not just a job,” she says. “I’ve built my life here, raised my family here, and have cultivated lifelong friendships at the resort. It’s important that I protect my investment. There are a lot of reasons to ensure this company is successful.”

Participating in Shanty Creek’s marketing and public relations initiatives since 2002, Lindsey Southwell is now director of marketing. She’s excited about her new role and the potential for what she’ll be able to accomplish.

“Marketing and technology is ever evolving,” Southwell says. “Guests today don’t want the same thing they wanted back when I started my career … as marketing evolves, so does my role as marketing director. It used to be that marketing was oftentimes synonymous with advertising. And while advertising it part of what I do, new technologies in social media and communications have evolved what I do into something much more meaningful—making connections.”

She also says promoting the concept of people having fun is, well fun: from lodging, meetings, golf, downhill skiing, tubing, dogsledding, hiking, and biking, to beaches and shopping and dining in Bellaire. Meanwhile, she’s happy to be part of a team that approaches what they do from an all-for-one, one-for-all standpoint.

“When housekeeping needs help making beds, food and beverage needs help clearing tables, or we need someone to dance as our resort mascot, King Daniel, in a TikTok, it’s all hands on deck,” she says. “The teamwork that’s been so instrumental in the success of this resort makes me proud of the people that I work with every day.”

Joanna Nelson says it’s a great time to be promoted to general manager of the Bavarian Inn Lodge in Frankenmuth, which is embarking on a $80 million expansion project with ground breaking on Dec. 13.

 

Tanner Comes Home to Grand Rapids

 

Michigan hospitality industry professionals were recognized by the Michigan Restaurant & Lodging Association (MRLA) for being top leaders during its annual Stars of the Industry Awards Dinner held recently at St. John’s Resort in Plymouth.

“It’s a wonderful occasion to be able to celebrate the achievements of some of the finest in our industry,” says MRLA President and CEO Justin Winslow. “These individuals have made an impact on the guest experience, their coworkers, and respective organizations.”